A Letter from Snyder Diamond CEO, Russ Diamond Addressing COVID-19
Dear Valued Client, Partners and Friends,
As the situation around the 2019 Novel Coronavirus (COVID-19) continues to develop, our paramount concern has been for the health and safety of our customers, associates and communities.
Over the past 70 years, we have endured during times of crisis, adhered to our values and collectively been able to overcome various elements of adversity. Given current circumstances and uncertain times of the current pandemic, L.A. County and the state of California has issued a “safer at home” mandate requirement for individuals and non-essential businesses. These are extraordinary times that require unprecedented action.
As an essential business catering to trade professionals and the communities we serve Snyder Diamond is committed to operating our stores and showrooms to the best of our ability without compromising the health and welfare of anyone. Our Santa Monica showroom and Burbank distribution warehouse will remain open to serve you with slight modifications and safeguards going forward. Our Pasadena showroom will be operating by appointment only with a small skeleton staff to answer questions, greet clients and facilitate customer pick-ups.
In our showrooms, additional safeguards have been taken with regards to daily sanitation include following guidance from the Centers for Disease control and Prevention (CDC). We trust, when visiting our showrooms, that everyone adhere to best practices through maintaining social distancing, sanitizing hands and any other precautions that relieve any concern.
This will enable all to conduct business pragmatically, intelligently and without panic in the weeks or months ahead. While there seems to be no simple solution to make things “normal” right now, we wanted to convey assurances we are here for you.
For those conducting business from the security of your home, office or studio we encourage you to stay connected virtually. Please call, email, text or video conference with us and we will answer all your questions, arrange shipments and place orders. Or schedule a virtual showroom tour, digital product demo or Zoom video chat with our staff.
As we respond to this extraordinary crisis, we will continue to adapt, evolve and communicate any changes to our approach. Our highest priority remains your health and wellbeing. We believe in the strength and resilience of our community and know that working together we will prevail.
Thank you for your understanding, your support and your loyalty.
Russ Diamond and the Snyder Diamond Team