Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (310) 450-1000 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Frequently Asked Questions Project Checklist

Do I need an appointment to visit a showroom?

Appointments are not required to visit one of our showrooms and we welcome the opportunity to meet with you one on one to gain a better understanding of your project. Appointments are recommended, however, during the specification and ordering phase as we want to allocate enough time so that we can work with you on your project in a meaningful way.

How should I prepare for my visit to the showroom?

The more ideas you bring to us, (photos, magazines, etc.) the better we can determine what products will suit your needs. Our consultants will guide you through the selection process and insure that you don't forget anything you will need to complete your project.

What should I bring with me to my appointment?

Please bring all plans, blueprints or drawings that you have for your project. If you do not have any plans, please take measurements of the space. If you have architectural specifications, please bring those. If you have already selected the flooring, tile, paint or wallpaper, please bring samples or swatches. Photographs of the project or other spaces in your home are also very helpful. Finally, please bring the names and phone numbers or your architect, designer, builder or general contractor and plumbing contractor. If your builder has given you an allowance, please let us know.

Why are there no model numbers or prices on the products on display

Typically, we can price the products you need during your visit if it is an 'in stock' item. Special order items such as special finishes, colors and sizes may take a few days as we need to verify availability, lead times and shipping rates with the vendor.

When will I receive the pricing for my project?

Typically, we will get pricing back to the project manager/customer within three to five business days after the appointment. Many of the items we show in our showrooms are available in a multitude of finishes, colors and sizes. Our associates will gladly price the product in the color, finish and size that you need for your project. If you are purchasing through your contractor, we will provide the pricing to your contractor.

Does Snyder Diamond install kitchens and baths?

We will gladly arrange appliance installation with one of our independent appliance installers depending on the products you are purchasing. We recommend that you contact your plumbing contractor or your project manager to arrange installation of plumbing and bathroom fixtures.

Do you have working showroom displays?

Most of our showrooms have a variety of live, functioning displays in our appliance departments. Our Santa Monica location has a variety of functioning bathroom displays as well, including showerheads and whirlpool tubs.

Do you have showroom products in stock?

We do carry a large inventory of showroom products. However, because of the great variety of products available today, it is impossible for us to stock everything. Special-order products usually take three to four weeks. For an accurate estimate of lead time for your project items, please contact your showroom consultant.

What if I need to change my order after it has been placed?

Certain custom product orders may not be canceled and may not be returned. Other products may be cancelled and may be returned: certain re-stocking charges may apply. It is very important that measurements are confirmed and accurate before your order is placed.

Will you deliver my products to the job site?

Yes, our fleet of trucks will deliver your order anywhere in the greater Los Angeles area. Appliance orders may be delivered and installed to your job site by our independent appliance installers. Your sales consultant will be able to assist you in determining the best delivery method for your order. Delivery charges may apply.

What type of guarantee comes with the product?

All products that Snyder Diamond sells come complete with the manufacturer's warranty. Snyder Diamond offers extended warranties on all the products we sell.

Can I get my new product installed?

Professional delivery and/or installation is available for every product we sell. Snyder Diamond would be happy to coordinate delivery and/or installation for you.

What is the best way to shop at Snyder Diamond?

All methods are good but the "in store" experience, with the product right in front of you, with our professional staff assisting you, is always the best.

How do your prices compare to the home center and other large regional and national chains?

Snyder Diamond monitors our competitors' prices on a daily basis to ensure that Snyder Diamond is always giving you the lowest possible price. We live up to our slogan "committed to giving you the lowest possible price."